Upon verbal acceptance of a task by Adept we’ll undertake the following:

  • Send the client an email confirming the basics of their request, the cost of database searches (if required), and two email attachments providing details of our “rates and charges”, in addition to a “profiling” document used by the client to provide all the information regarding the task.
  • The two attachments are returned to Adept prior to the commencement of the task.
  • The “rates and charges” document contains details of any deposit required to commence the task. Once received we’ll confirm instructions with the client and work commences.
  • Full payment is generally required prior to the release of the final report. There are some exceptions for corporate clients.

The following information provides our bank account details:

Bank:
Bankwest
Account name:
Adept Investigations & Security Pty Ltd
BSB:
302975
Account number:
0180295
Reference:
Your allocated invoice number